Reservation Policies

Catering and Party Room Rental

Restaurant, Bed & Breakfast

105 and 130 Emma Way

Killen, AL 35645

(256) 757-7648

(256) 757-7647 fax                        (256) 762-1370 mobile

mailto:theemmahouse@bellsouth.net

 Welcome to The Emma House Website!

Home of The Emma House Private Restaurant

and Lodging Information Center.

 

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Because The Emma House prepares meals from the freshest ingredients possible and goes to extreme measures to avoid pre-processed foods. For this reason it is important to have an accurate count of the meals needed each gathering. 

    Full amount will be charged for the food prepared for the final number of guests requested.

    In the case some guests are unable to attend The Emma House will gladly prepare to go containers for them.   

 

For all Emma House events, please refer to the Contract including full payment for the total amount ordered. 

 

EVENT CATERING CONTRACT

                          

Customer

Contact Name: ______________________

Address: ___________________________

 ___________________________________

Telephone :     _______________________

Mobile:             _______________________

 Fax:                 _______________________

Email:              _______________________

Payment: Method:   ( ) Cash  ( ) Check

( ) Credit Card  ( ) Visa  ( ) MC  ( ) AE

Card Number:  _______________________

Exp Date:  ____________  SC CODE:  ___

Event Information

Event Date:  ________________________

Event Time:  ________________________

 Setup Date:  ________________________

 Setup Time:  ________________________

 Event Description:  ___________________

 

 

 Guest Count:  _____________

 Contact Person:  _____________________

 Contact Telephone:  __________________

 

Menu Selection

Description

QTY

Price

Total

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Total From Page 1

$

And/or # of Guests                             at $                  per person

$

Equipment Rental

$

Linens

$

Fees

$

Flowers, Candles, Centerpieces (other Decorations)

$

Number of Staff                    at $ 9.00 / Hr   (3 Hr Min)

$

Serving Utensils

$

Other

$

Other

$

Delivery

$

Subtotal Contract Price

$

Sales Tax (5.5 %)

$

Total Contract Price

$

Deposit

$

Reimbursed Consultation/Tasting Fee

$                -40.00

Balance (Due 5 Prior to Event Date)

$

 

We require a minimum guest count ten (10) business days prior to the event.  If the attendance falls below the minimum guarantee, the customer will be charged for the guaranteed number of guests. 

Other Information

 

 

 

                                  

 

 

OTHER SERVICES/EQUIPMENT PROVIDED

 

 

 

 

 

 

Terms Of Agreement

 

CONSULTATION FEE – There is a $40.00 consultation/tasting fee that will be deducted from the total price of the signed contract price. 

DEPOSIT- A 25% deposit is required to book and secure the date of your event.  Deposits are non-refundable if cancellation is received within 30 days of the event.  For parties booked within 30 days of the event date, a 50% deposit and this signed contract are due upon booking the reservation.  Full Payment is due five (5) days prior to the event date.

MISCELLANEOUS - We can also assist with table and room decorations, floral arrangements, and entertainment. Fees shall apply. 

LATE BOOKINGS - We encourage placing your order as early as possible. A minimum of two weeks planning is required for some meals. We reserve the right to refuse events that are requested late or exceed our capacity to provide the service.

LATE ARRIVALS/EXTENDED MEALS – We strive to serve meals promptly as scheduled. We cannot ensure freshness of food and appropriate fees will be added for delays in service due to things beyond our control such as photography, greetings of guests, late arrivals, weather conditions and all delays The Emma House has no control over and causes event to be delayed. 

FLOWERS/EQUIPMENT - We reserve the right to charge for any missing flowers and damaged or missing equipment attributed to individuals attending the catered event.

UNUSED FOOD & BEVERAGES - The Emma House will provide a “To-Go” packaging”, for any left over food if prearrangements have been made.  A fee may be applied.   “The Emma House” assumes no responsibility after the food leaves the event location.

FOOD & BEVERAGES - All food and beverages will be prepared and supplied by The EMMA HOUSE or other licensed caterer or baker.  Any food or beverage not prepared so must be set up in another area/table and will not be served by “The Emma House” staff.

ALCOHOL - We cannot sell alcohol but are permitted to serve at events in-house or off-site and we reserve the right to card and/or refuse service at any event. For off-site venues customer to allow alcohol on their premises must obtain permission.

CATERING RESERVATION - Please review your catering reservation. Contact Judith at (256) 757-7648 to make changes or corrections. Please return a signed copy to “The Emma House” via fax (256) 757-7647 or drop off at “The Emma House” or Mail to the address at the top of this form.  - Catering reservations are valid for up to one calendar year. A signed copy of this contract must be on file in our offices in order for the contract to be valid.

AMENDMENTS – Any amendments to this contract (dates, food, equipment, setups) have to be initialed and copies of the contract provided to both “The Emma House” and Customer.

PHOTOS – We occasionally take photographs at our Catered Events and post on our WEBSITE, Please Check Yes (you may post)  _____ or No (do not post) ____ on the website.

 

Notes: 

 

 

 

I have read and understand the details of this contract and all Terms of Agreement:

 

______________________________________        ____________            ________________

Customer’s Signature                                                 Date                            Telephone Number

 

______________________________________        ____________            (256) 757-7648     

The Emma House Representative                             Date                            (256) 762-1370

 

 

 

The Emma House reserves the rights to refuse service to anyone.  Policies, menus and/or prices are subject to change.